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Specializing in Cheap Flights

Why am I getting emails for flight reminders that I did not search?

Last Updated: Jul 10, 2014 06:43PM UTC
We take our customers concerns about the safety and security of our website seriously.  Rest assured that our site is protected and all payment and credit card details are secured via SSL.  If you would like to review our privacy policy, please click here.
 
If you have received an email from us regarding a flight search or booking that you've abandoned, this is because as a digital company, we run a cookie based behavioural software that is triggered upon a specific user action taken on our website.  We track our customers behaviour through a cookie and associate it with an email address that we could retrieve from you at several instances during your interaction(s) with us.
 
You could receive these emails if you've done the specific search and abandoned our site, if you've forwarded a past email to a friend and they've made this search (which would associate back to your email, and would be the reason that you may not be able to attribute the email that you've received back to a search that you've done) or if someone else on the same desktop or mobile device has made this search while logged into your My FlightNetwork account.
 
We are always upfront about the information that we collect and we do not share or sell email addresses or personal information to any third parties.

If you have further questions about this, a representative would be happy to explain further.  Please contact us at 1-800-496-4815.  We're open 24/7 for your convenience.
helpcenter@flightnetwork.com
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