Error messages after clicking "purchase now"
The FlightNetwork website may generate an error message after clicking the purchase now button. Please confirm that you have entered in the accurate and complete credit card information. In order to prevent duplicate reservations, prior to attempting your online reservation again, please call us immediately toll free at 1-877-496-4815. Our Flight & Hotel department is open 24/7. All other departments are open Mon - Fri, 9 am - 8 pm EST.
Error message advising "credit card was declined"
In most cases, your FlightNetwork confirmation will notify you when your credit card declines. Our Back Office Processing Department may also email you to advise of any such issues. Your credit card can decline due to various reasons such as incorrect expiry date, your credit card not being activated, insufficient funds, security hold by your financial institution and/or foreign transaction - if your credit card is from outside Canada. Unfortunately ticket(s) cannot be issued in such cases until an alternate form of payment is arranged. Airfares are also not guaranteed until paid for and ticketed within the airline's ticketing time limit. Unfortunately, airfare is subject to change and fares may go up without any prior notice. Please contact us at the earliest to arrange for alternate payment toll free at 1-877-496-4815. Our Flight & Hotel department is open 24/7. All other departments are open Mon - Fri, 9 am - 8 pm EST.